📍 Cusco, Peru 📞 +51 931 500 500 ✉️ [email protected]
🕐 Mon–Sat 9am–7pm · 24/7 WhatsApp

About InfoCusco

A 100% Cusco-born, family-owned travel agency and tour operator. Twenty-five years guiding travelers to Machu Picchu and beyond.

Born in Cusco. Built for the Inca Trail.

Welcome to InfoCusco. We're a travel agency and tour operator based in the city of Cusco, Peru — the historic capital of the Inca Empire and the gateway to Machu Picchu. We were founded in July 2001 by our CEO and founder, Ramiro Ponce de León, with one simple goal: to organize unforgettable, fairly-priced trips to Machu Picchu and the wonders of Peru, run entirely by Cusqueños who know this land like the back of their hand.

For more than two decades we've had the privilege of guiding tens of thousands of travelers from every corner of the globe — from solo backpackers to luxury private clients, from college students hiking the Salkantay on a budget to multi-generational families taking grandparents to see the lost city of the Incas. Every traveler is different. Every trek tells a different story. That's why we're still here, twenty-five years later, doing this work with the same enthusiasm as on day one.

Our Mission

To create memorable, ethical and accessible Inca Trail and Machu Picchu experiences — combining authentic local knowledge, fair prices, and rigorous care for our guests, our porters, and the environment we work in.

Our Vision

To be Cusco's most trusted independent operator for the Inca Trail and adventure trekking in Peru — recognized for ethical operations, transparent pricing, and the lasting impact of every trip on our guests and on the communities along the trail.

Why Choose InfoCusco?

There are many tour operators in Cusco. Here's what sets us apart:

  • 100% Cusqueño family business. Not a foreign-owned reseller. Not an Internet middleman. We're a Cusco-born, Cusco-based, Cusco-managed family company.
  • 25 years on the trail. We've seen the regulations change, the seasons change, and the Inca Trail itself change. We adapt; we don't improvise.
  • Fair, transparent prices. No hidden fees. No surprise charges. The cost we quote is the cost you pay.
  • 24/7 WhatsApp support. Before, during and after your trip — at +51 931 500 500.
  • Ethical porter policy. We pay above the legal minimum, weigh packs ourselves, and treat our porters as professionals on our team. Read more on our Porters page.
  • Social and environmental impact. A portion of our profits goes to local communities and Sacred Valley conservation campaigns.
  • Awards and recognition. Caltur certification (multiple years), TripAdvisor Travelers' Choice, and Miradas Internacional.
  • Trademark registered with Indecopi Peru. InfoCusco is a legally protected, registered Peruvian brand.

Our Awards & Recognition

  • Caltur — Tourism quality certification (Peru Ministry of Tourism), multiple years.
  • TripAdvisor Travelers' Choice — Awarded annually based on traveler reviews.
  • Miradas Internacional — International recognition for excellence in tourism.
  • Peruvian Company of the Year — National business recognition.
  • Indecopi Peru — Registered trademark, official protection of the InfoCusco brand.

Our Group of Sites

InfoCusco runs an integrated network of specialized travel sites covering everything you need for a trip to Cusco and Machu Picchu — train tickets, entrance permits, bus tickets, alternative routes, and full-package tours. Our group sites:

Where We Are

Our office is at Santa Rosa S/N, Wimpillay, Santiago, Cusco, Peru. Drop in any time during business hours (Monday to Saturday, 9 a.m. – 1 p.m. and 3 p.m. – 7 p.m.) — we'll greet you with a coca tea and walk you through your options.

Or just text us on WhatsApp: +51 931 500 500 — we're available 24/7 for confirmed bookings and most of the day for general inquiries. Email: [email protected].

Looking Forward

We've been at this for 25 years and we're still as excited about the Inca Trail as the day we started. Whether you're planning the four-day Classic trek, a quick one-day Machu Picchu visit, the Salkantay alternative, or something completely customized, we'd love to hear from you.

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